Mary Stork

Mary is the SVP, General Manager (GM) for the Retirement, Health, and Investment product teams. Responsibilities include product management, development, experience, and competitiveness for annuities, health and investment products and solutions supporting members’ ability to reach their retirement goals. 

Prior to her current position, Mary held the roles of SVP, GM Life Co. Omnichannel; President, USAA Investment Services Company (ISCO); General Manager, Strategic Relationships; and President, USAA Financial Planning and Advice. Over the course of her career, Mary has led digital, claims, survivorship, and service experiences within USAA Life Co., as well as teams of licensed financial advisors and wealth managers that delivered retirement, life and health insurance, investment solutions.

Mary first served members at USAA from 2006-2014. During that time, she led approximately 600 Financial Advisors and Member Service Representatives who provided advice and implemented solutions related to retirement planning, risk management, investment allocation, and financial planning. Following that role, Mary served as Assistant Vice President of USAA’s Market Strategy, and was responsible for understanding and analyzing member needs, industry trends, sales data, and channel performance, in addition to delivering strategic and operational go‐to-market strategies.

From 2014-2015 Mary led Charles Schwab’s Portfolio Consulting organization, including the Schwab Private Client offer and the Wealth Strategies Group within Schwab Private Client Investment Advisory, Inc. (SPCIA), a registered investment advisor. She also led the Portfolio Solutions Group within Charles Schwab & Co, Inc., an affiliate of SPCIA. Mary started her career in the financial advice field as an Investment Representative with Edward Jones Investments from 1998-2004.

Mary has a Bachelor’s in Business Administration, Banking and Finance, from Fayetteville State University, as well as a Master of Business Administration in Finance and Marketing from North Carolina State University. She is a Certified Wealth Strategist® and Certified Financial Planner®. 

Mary serves on the USAA Education Foundation and USAA Foundation Board of Governors, along with the Finance and Investment Advisory Committees of both corporations.  Additionally, she serves on the Fayetteville State University (FSU) Broadwell College of Business and Economics Advisory Board and the Military Child Education Coalition Board of Directors. 

Mary is married to Jake, a proud Army veteran. Together they have two beautiful children.